Q: can live plants be shipped to my location?
A: Live plants are a No Ship item, local pick up only at this time
Q: my plant came with bugs, what do I do?
A: It is unavoidable that houseplants often host unwanted guests. And although I do my very best to rid the plants of critters before going to their new homes, some bugs require prolonged treatment to rid your plant of them. Use a pesticide safe for homes on the leaves and dirt of your plant, twice weekly for 4 weeks.
Q: How can I select local pickup when checking out my cart?
A: When checking out you will find a "ship to" section at the top of the page. To the far right you will see the selection "change". Click to change "ship to" to "pick up".
Q: to where do you ship?
A: anywhere in Canada with a verifiable postal code
Q: do you ship internationally?
A: we do not offer shipping outside of Canada
Q: how do I track my order?
A: parcels are shipped via Canada Post. A tracking number, if available, is sent with order confirmation